I can't upload PDFs, videos or any other non-image files. Why?

Alex Chernenko · 2017-08-31

Uploadcare storage supports uploading any type of files, even for accounts that are on the Free plan. However, it is easy to abuse the service by uploading illicit content, so we ask our users to pass a security check. The easiest way for us to verify the identity of an account holder is to capture billing details. Follow these four simple steps to get verified: 1. Log-in to your account and open the [dashboard](https://uploadcare.com/dashboard/). 2. Click on the userpic and then click on **payment** ![12|690x415,75%](upload://fabqihSlogbbSWiYZag9jgXDxp2.png) 3. Click **Add Card** ![27|690x415,75%](upload://8GWMB3vzxwIAVtp12bK9srHLaPn.png) 4. Enter your payment card details and click **Add Card** ![17|690x415,75%](upload://55Wk7d69dyI2nmD5L6I64qEVmFn.png) During the procedure, we charge and refund $1 to check the validity of your card. As long as you stay on the Free plan, there are no charges whatsoever. Once you successfully add your payment card you will be able to upload any type of file. We use Stripe to handle cards and payments, so you don't have to worry about security.

FAQ

show post in topic

Home
Categories
Guidelines
Terms of Service
Privacy Policy

Powered by Discourse, best viewed with JavaScript enabled